The Good News & the Bad News
January 14, 2012 at 9:22 pm | Posted in Cemetery, Grief, normal?, venting | 11 CommentsTags: BS, child loss, headstone, new not so normal, Sad, unexplainable
I got a call the other day from the very kind woman who works at the cemetery. She asked me if I wanted to hear the good news or the bad news first. I feel like any calls from the cemetery are bad news but I went ahead and answered, “The good news.” I know it does not always seem like it but I still try to be an optimist.
“The good news is that Sawyer’s headstone arrived.” I did not need for her to tell me the bad news. I could figure out for myself that the bad news is that Sawyer’s headstone arrived and it is wrong. She had already begun to tell me that the headstone has already been sent back and they will let us know any updates.
I do not know what one is supposed to do when their sons’ headstones keep coming in wrong. Do you complain to the customer service department? Do you write to the better business bureau? What exactly are the options here?
Ultimately, I do not know when but I do know that eventually Sawyer’s headstone will be correct. He is not going anywhere so there is no rush. He will still be dead no matter what is on his headstone. I just wish he was with us and there was no need for a headstone at all.
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Are you serious?! A headstone is something that should be done right the FIRST time. It is traumatic and messed up enough that you have had to bury your child (and in your case two of your children…i can’t even fathom this) but to drag it out by making mistake after mistake? It’s just wrong. I’m so sorry.
Comment by Ali Barnes— January 14, 2012 #
Oh Lanie, I so wish that very same thing. Lots of love to you.
Comment by Amy Johnson— January 14, 2012 #
What are they doing wrong?!? Is there no proofing process? Maybe ask the cemetery lady if she has a relationship with someone there and can follow up?
Comment by Wiley— January 14, 2012 #
That’s beyond outrageous. I can’t believe you have to go through this… AGAIN. It’s not like it’s a novel – there’s no excuse for mistakes. And it’s one of the few things that’s literally carved in stone, so COME ON!! This company needs to find some competent people.
I’m so incredibly sorry.
Comment by dilovely— January 14, 2012 #
Unimaginable – all of it. So sorry you are going through any of this.
Comment by The Good Cook— January 15, 2012 #
How terrible! I can’t imagine 😦 You’d think if there should be one thing on Earth a company would want to get right, it would be headstone. I’m so sorry.
Comment by Elisa— January 15, 2012 #
Again?! This completely insane. I am do sorry.
Comment by Kelcey— January 15, 2012 #
I am so sorry. It’s insane that they cannot do this right and instead drag you through it over and over again.
Comment by Daphne— January 16, 2012 #
Unreal. Bigger apology needed–they just need to get it done right. NOW.
Comment by Eden— January 17, 2012 #
I don’t really have anything to add to what the other posters have been saying. This is crazy!!!!!
I read your words and identify with so much of what you write…thank you.
Comment by Rach— January 18, 2012 #
[…] I do know that the grounds people found other bolts to secure the nameplates for the time being. They did explain that because these are not the original bolts they might not hold. This part I understand very well, if the nameplates move again we will have to reorder them both. If anyone is keeping count that will be the 4th nameplate for Jake and the 3rd for Sawyer. […]
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